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    Following are the answers to the most common questions and issues regarding assembly and installation of ELEY garden hose reels. 

    General - All Models

    I broke or lost a part during assembly

    Text here.

    Still having issues?  Contact Us.

    Can't get my garden hose through the hose strap.

    Text and video here.

    Still having issues?  Contact Us.

    Problems attaching the garden hose to the goose-neck swivel.

    Text here.

    Still having issues?  Contact Us.

    Can't get the swivel threaded onto the reel axle

    Text and video here.

    Still having issues?  Contact Us.

    The hose strap assembly has come apart.

    Text goes here. 

    Different Length Inlet Hose

    We aren't able to

    Wall-Mount Reels

    Wall plate installation and hole drilling

    Text here.

    Issue with the anchor sleeves for masonry mounting.

    Text goes here. 

    Cart and Wagon Reels

    Help with installing tire spindle

    Text here.

    Free-Standing Reels

    Can the reel be anchored to prevent tipping?

    Text goes here.


    If the issue you're encountering is not listed above, please Contact Us.

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