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    If your Eley or Rapid Reel garden hose reel has developed a leak, please watch this short video to help you determine the exact source of the leak.  The entire plumbing of all Eley and Rapid Reel garden hose reels consist of just two components and this video will help you quickly determine which is the source of the leak. After watching this video, most leaks can be remedied without the need for replacement parts.  However, if your leak is due to a failed component, you can either:

    • Order the appropriate Replacement Part from this website. (Out of warranty)
    • Request a replacement component with our online Warranty Request Form. (Still under Warranty)