ELEY Products - Frequently Asked Questions

Almost 2000 Customer Reviews Mention Ease of Assembly

Almost all say the same thing…. "easy to assemble."

"Assembly was easy, directions were very clear, and I viewed the video instructions to make sure I did it correctly. I am a 67-year-old female and have assembled both reels by myself."

– Darlene C., Oklahoma

"Easy to assemble, (my 4-year-old helped me), very sturdy, easy to maneuver."

– Anna M., Maryland

"I purchased 2 reels. Connected and installed within minutes.”

– Jeff L.  Florida

“The reel arrived in a timely fashion and it took about 15 minutes to assemble and mount.”

– Bob M., Kansas

"Shipped quickly. Well packaged. Easy to assemble and install. Excellent instructions."

– Douglas H., Florida

"I assembled and hung it very easily, had no problem at all. It took maybe one-hour tops."

– Gianna D., Ohio

"Well designed and engineered. Everything fits well and it is easy to assemble."

– Drexel P., Texas

"The instructions were clear and simple to follow with the included wrench."

– Robert S., New York

"A lot of thought went into the design, you will notice this as you assemble the hose reel."

– Mike K. California

Is My Product Still Under Warranty?

Eley Corporation's 10-Year Warranty guarantees our products "to be free from defect, malfunction or failure in material, or workmanship, under normal use and service." 

However, it also "specifically excludes failure or damage due to freezing, accidents, UV rays, misuse or misapplication." 

If you don't know if your purchase date was less than 10-years ago, please Contact Us.

Our customer review program only allows for verified owners of ELEY products to submit a product review.  All new customers are sent a product review email approximately two weeks after their order ships.  As such, this website does not have a product review form.  If you're a new customer and it has been less than two weeks from your purchase, please wait a few more days and check your inbox for the product review form.

If you purchased from us months or even years ago, unfortunately, we do not have a method for you to post a review to this website.  However, if you'd like to share your experience with us, you can submit your comments using our Contact Us Form.