Privacy Policy
Last Updated: April 30, 2026
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, email address, and payment information.
When you browse our store, we also automatically receive certain information about your device, including your Internet Protocol (IP) address, browser type, and operating system. This information helps us understand how visitors use our website and improve your experience.
Email and SMS Marketing
With your consent, we may send you emails and/or text messages (SMS) about our store, new products, promotions, shipping updates, and other transactional or marketing communications. You may opt out of these communications at any time by following the unsubscribe instructions provided or by contacting us.
SECTION 2 – CONSENT
How do you give consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose.
If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to decline.
How do you withdraw consent?
You may withdraw your consent at any time by contacting us at contact@eleyhosereels.com or by mail at:
Eley Corporation
PO Box 60240
Reno, NV 89506-0004
SECTION 3 – YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to request correction of inaccurate personal information
- The right to opt out of the “sale” or “sharing” of your personal information
- The right to limit the use of certain sensitive personal information (where applicable)
We do not sell personal information for monetary compensation. However, certain data sharing practices (such as analytics or affiliate tracking) may be considered “sharing” under California law.
To exercise your rights, you may contact us at customerservice@eleycorp.com. We may take reasonable steps to verify your identity before processing your request.
SECTION 4 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 5 – SHOPIFY
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage systems, databases, and the general Shopify application. Shopify stores your data on secure servers protected by firewalls.
Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as necessary to complete your transaction, generally for up to 30 days. After that, your transaction information is deleted in accordance with applicable standards.
All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of major payment brands including Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements are designed to ensure the secure handling of credit card information by our store and its service providers.
SECTION 6 – THIRD-PARTY SERVICES
We use third-party service providers including e-commerce platforms, analytics providers, marketing tools, fulfillment partners, customer support tools, and affiliate tracking platforms to operate our business.
In general, these providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain providers, such as payment gateways and other payment transaction processors, have their own privacy policies governing the information we must provide to them.
For these providers, we recommend that you review their privacy policies so you can understand how your personal information will be handled.
Certain providers may be located in jurisdictions different from your own. If you choose to proceed with a transaction involving a third-party provider, your information may become subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with third parties for their own marketing purposes, but may be processed by service providers solely to deliver messaging services on our behalf.
Google Analytics
Our store uses Google Analytics to help us understand how visitors interact with our website. Google may use this information in accordance with its own privacy policies. You can learn more about how Google uses data by visiting Google’s Privacy & Terms page.
SECTION 7 – SECURITY
We take reasonable precautions and implement a variety of security measures, consistent with industry best practices, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide sensitive information such as payment details, it is encrypted using secure socket layer (SSL) technology and protected using industry-standard encryption and security protocols.
While we take commercially reasonable steps to safeguard your information, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.
SECTION 8 – DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
SECTION 9 – COOKIES
We use cookies and similar tracking technologies to enhance your experience on our website and to support essential business functions.
These technologies may be used to:
- Enable core website functionality (such as shopping cart and checkout)
- Analyze website traffic and user behavior
- Support marketing and advertising efforts
- Track referral sources, including affiliate marketing activities
Some cookies may be placed by third-party service providers, including our e-commerce platform, analytics providers, marketing tools, and affiliate tracking partners.
The specific cookies used on our website may change over time as we update and improve our services or as third-party providers modify their technologies. The examples below are representative of the types of cookies we may use.
Examples of Cookies We May Use
- _session_id – Unique token, sessional; stores session information
- _shopify_visit – Persistent for 30 minutes; used for analytics
- _shopify_uniq – Expires the next day; counts visits
- cart – Persistent for up to 2 weeks; stores cart contents
- _secure_session_id – Secure session identifier
- storefront_digest – Determines access for password-protected stores
- PREF – Set by third parties such as Google
This website uses cookies to track items placed in your shopping cart, including abandoned carts. This information may be used to send reminder communications via email and/or SMS, in accordance with your communication preferences and applicable law.
You can choose to disable cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website, including checkout functionality.
For more information about cookies used by our e-commerce platform, you may refer to Shopify’s cookie policy.
SECTION 10 – AFFILIATE PROGRAM & REFERRAL TRACKING
We participate in affiliate marketing programs that allow us to partner with third-party publishers, influencers, and content creators.
When you click on an affiliate link to our website, tracking technologies (such as cookies or similar tracking mechanisms) may be used to identify the referral source and track your activity on our website. These technologies may persist for a period of time to support accurate referral attribution.
These technologies allow us to:
- Attribute visits and purchases to specific partners
- Measure the performance of our marketing efforts
- Calculate and issue commissions to affiliates
In connection with this process, we may share limited information with our affiliate platform provider, including:
- Transaction data (e.g., purchase amount, order ID)
- Referral and attribution data
This information is used solely for the purpose of operating and managing our affiliate program.
Affiliate tracking technologies and related data processing may also be subject to the privacy policies of our affiliate platform providers and partners. We do not control how third parties use data collected through their technologies.
SECTION 11 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.
SECTION 12 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
If we make material changes, we will notify you by updating this page so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
SECTION 13 – CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact contact@eleyhosereels.com or by mail at:
Eley Corporation
Attn: Privacy Compliance Officer
PO Box 60240
Reno, NV 89506-0004
