CONTACT US

We strive to deliver the best customer support possible.

In the past, that was accomplished over the phone. However, with today's technology, the fastest and most effective support is now available 24/7 through our online Help Desk.

Our online HELP DESK works faster and more effectively for....

  • Order cancellations or modifications (time sensitive - use the Help Desk)
  • Tracking requests
  • Missing or damaged items
  • Assembly assistance
  • Return requests (form required)
  • Replacement parts
  • Warranty claims (form required)
  • Vendor or dealership inquiries
  • Questions about products, company & purchasing options
Go to the Online Help Desk

Need Assistance with Something Else?

24/7/365 Online Help Desk

The fastest, most effective way to get ELEY assistance is through our 24-hour per day, 7-day per week, 365-day per year Online Help Desk, where virtually any question, request, or issue can be addressed quickly and easily. 

Email Support

If you’d like to reach out to us via email, please use the form below, and we’ll get back to you as soon as we’re able.  Response times vary and may be longer during our peak seasons. Attached photos for product issues help speed the resolution.

Phone Support

If you'd like to reach out to us by phone, note that we use a callback system. You leave a message, and we’ll get back to you as soon as we’re able.  Response times vary and may be longer during our peak seasons. Customer service phone number: 800-523-4321.

NOTE:

  • All requests—emails and voicemails—are handled in the order received.
  • Support hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Response times vary and may be longer during peak seasons.