Order Status and Tracking

ORDER STATUS

Unless some products on your order are currently back-ordered, then you should expect to see a Ship Notification email in the shortly.  It is rare that ELEY has back-ordered product, but if we do, it will be reflected on our Products Currently on Back-Order page.

TRACKING

If we have no back-ordered products, orders will typically ship the same or the next business day.  Late Friday and weekend orders typically ship on Monday.  Once an order ships you will be emailed a SHIP NOTIFICATION email which contain FedEx tracking numbers linked to the FedEx website.  Simply click on these tracking numbers to find the in-transit status of your package(s). 

Below is an example of what our Ship Notification email looks like.  If you can't find it in your inbox, be sure to also check your Spam and/or Junk folders.  If you can't find it, please send us an email at CustomerService@EleyCorp.com