Order Status and Tracking

ORDER STATUS

Unless some products on your order are currently back-ordered, then you should expect to see a Ship Notification email in the shortly.  It is rare that ELEY has back-ordered product, but if we do, it will be reflected on our Products Currently on Back-Order page.

TRACKING

If we have no back-ordered products, orders will typically ship the same or the next business day.  Late Friday and weekend orders typically ship on Monday.  Once an order ships you will be emailed a SHIP NOTIFICATION email (see example below) which contain FedEx tracking numbers linked to the FedEx website.  Simply click on these tracking numbers to find the in-transit status of your package(s). If you can't find it in your inbox, be sure to also check your Spam and/or Junk folders. 

If you can't find your ship notification please send us an email at CustomerService@EleyCorp.com