Why We Prefer You Email Us Instead of Phoning Us
Our phone number is below; however, we ask that, if at all possible, please email us instead of phoning us. Here's why:
- With the information you provide on our email forms, we can quickly and efficiently locate your account, order, product history, and ship status.
- For service and repair issues, photos or videos uploaded with an email provide a quicker and more accurate remedy.
Also, almost any reason you're reaching out to us, has the answer or remedy available via the easy-to-navigate, self-help knowledge base in our 24 Hr./Day Customer Service Online Help Desk, including extensive FAQs, warranty claim forms, replacement parts, troubleshooting guides, and how-to & repair instructional videos.
Need to Edit, Modify, or Cancel an Order? Don't use this form.
By submitting your request through the following link, your order (unless it's already been processed) will automatically be put on hold until we can make the requested changes. Visit EDIT MY ORDER.
Need Replacement Parts? Don't use this form.
Visit Troubleshooting Guide & Parts or submit our Warranty Claim Form if your product qualifies.
ELEY CORPORATION
PO BOX 60240
RENO NV 89506-0004
Customer Service: 800-523-4321
