Remedies for Powder Coat Paint Issues | ELEY Hose Reels
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    Remedies for Powder Coat Paint Issues

    The Paint

    All the aluminum components on ELEY hose reels are coated with a smooth and durable powder coat finish.  Coated with a high-grade paint powder that is melted on at 400°F, the resulting hard, smooth and durable surface is design to protect the aluminum components and keep your hose reel looking great. Special additives are designed to help prevent cracking and peeling. 

    Coastal Salt Air Environments

    Studies show that for most coastal regions, salt air can effect metals up to 50 miles inland from the shore. However, due to geography and wind patterns, not all coastal areas experience the same level of impact.  Florida, for example, with its windy climate can see salt air penetration even up to 100 miles inland.  ELEY recommends that our powder-coated products located in coastal regions be systematically fresh water rinsed, so as to minimize the effects of the salt air on the painted surface. 

    1-Year Warranty

    There are many factors that could contribute to causing our premium quality power coat paint to start peeling or bubbling. Many of them are external in nature and not due to the painting process itself. For this reason, our paint is covered by a 1-year warranty instead of the 10-year warranty that covers the rest of the hose reel. Our warranty policy states that ELEY

    "...guarantees its powder coat paint will not bubble, crack or peel under normal use and service, for a period of 1 year (12 months). Fading of the paint is a natural occurrence due to the sun's UV rays and is specifically excluded from this warranty."  View full Warranty Policy.

    Out of Warranty?

    If the affected area is out of warranty and small enough, our fingernail polish-sized bottle of ELEY Touch-Up Paint might be a quick remedy.  However, if the size of flaking or peeling is too large for touching up, then you might consider repainting all of the aluminum components in any color of your choosing.  Bob Vila provides a good article regarding this called How To Paint Aluminum.  If you'd like to stay with our Spartan bronze color, you can purchase a 12 oz can of spray paint from LVP Paints.  Be sure to select item PFJ507A5 Spartan Bronze from the drop-down menu on their product page.
    1. It is recommended that you do not remove the white axle bushing if you're repainting one or both of the reel flanges. You can cover the bushings with painter's tape.
    2. Please be sure the parts are clean and dry.  Sanding the surface first will help.  Cleaning with dry compressed air should help.  Blow compressed air on a clean white piece of paper first to make sure no moisture or oil is in the air.
    Otherwise, new aluminum components, powder-coated in our Spartan bronze finish, can be purchased at Garden Hose Reel Replacement Parts.

    Under Warranty?

    If you believe our warranty covers the paint problem, please take a photo of the affected area and send it to us using our Warranty Claim Form, and we will respond promptly.

    Need additional assistance?  Contact Us

    1-Inch Bi-Metal Hole Saw w/Pilot Bit

    This item should be available online or at most home centers such as Home Depot, Lowes, and Menards or most local hardware stores such as ACE, True-Value, and Do-it-Best. 

    1-Inch Bi-Metal Hole Saw w/Pilot Bit

    This item should be available online or at most home centers such as Home Depot, Lowes, and Menards or most local hardware stores such as ACE, True-Value, and Do-it-Best. 

    1-Inch Bi-Metal Hole Saw w/Pilot Bit

    This item should be available online or at most home centers such as Home Depot, Lowes, and Menards or most local hardware stores such as ACE, True-Value, and Do-it-Best. 

     

    Almost 2000 Customer Reviews Mention Ease of Assembly

     

    Almost all say the same thing…. "easy to assemble."

     

    "Assembly was easy, directions were very clear, and I viewed the video instructions to make sure I did it correctly. I am a 67-year-old female and have assembled both reels by myself."

    – Darlene C., Oklahoma

     

    "Easy to assemble, (my 4-year-old helped me), very sturdy, easy to maneuver."

    – Anna M., Maryland

     

    "I purchased 2 reels. Connected and installed within minutes.”

    – Jeff L.  Florida

      

    “The reel arrived in a timely fashion and it took about 15 minutes to assemble and mount.”

    – Bob M., Kansas

      

    "Shipped quickly. Well packaged. Easy to assemble and install. Excellent instructions."

    – Douglas H., Florida

      

    "I assembled and hung it very easily, had no problem at all. It took maybe one-hour tops."

    – Gianna D., Ohio

      

    "Well designed and engineered. Everything fits well and it is easy to assemble."

    – Drexel P., Texas

      

    "The instructions were clear and simple to follow with the included wrench."

    – Robert S., New York

      

    "A lot of thought went into the design, you will notice this as you assemble the hose reel."

    – Mike K. California

     

    Almost 2000 Customer Reviews Mention Ease of Assembly

     

    Almost all say the same thing…. "easy to assemble."

     

    "Assembly was easy, directions were very clear, and I viewed the video instructions to make sure I did it correctly. I am a 67-year-old female and have assembled both reels by myself."

    – Darlene C., Oklahoma

     

    "Easy to assemble, (my 4-year-old helped me), very sturdy, easy to maneuver."

    – Anna M., Maryland

     

    "I purchased 2 reels. Connected and installed within minutes.”

    – Jeff L.  Florida

      

    “The reel arrived in a timely fashion and it took about 15 minutes to assemble and mount.”

    – Bob M., Kansas

      

    "Shipped quickly. Well packaged. Easy to assemble and install. Excellent instructions."

    – Douglas H., Florida

      

    "I assembled and hung it very easily, had no problem at all. It took maybe one-hour tops."

    – Gianna D., Ohio

      

    "Well designed and engineered. Everything fits well and it is easy to assemble."

    – Drexel P., Texas

      

    "The instructions were clear and simple to follow with the included wrench."

    – Robert S., New York

      

    "A lot of thought went into the design, you will notice this as you assemble the hose reel."

    – Mike K. California

     

    Almost 2000 Customer Reviews Mention Ease of Assembly

     

    Almost all say the same thing…. "easy to assemble."

     

    "Assembly was easy, directions were very clear, and I viewed the video instructions to make sure I did it correctly. I am a 67-year-old female and have assembled both reels by myself."

    – Darlene C., Oklahoma

     

    "Easy to assemble, (my 4-year-old helped me), very sturdy, easy to maneuver."

    – Anna M., Maryland

     

    "I purchased 2 reels. Connected and installed within minutes.”

    – Jeff L.  Florida

      

    “The reel arrived in a timely fashion and it took about 15 minutes to assemble and mount.”

    – Bob M., Kansas

      

    "Shipped quickly. Well packaged. Easy to assemble and install. Excellent instructions."

    – Douglas H., Florida

      

    "I assembled and hung it very easily, had no problem at all. It took maybe one-hour tops."

    – Gianna D., Ohio

      

    "Well designed and engineered. Everything fits well and it is easy to assemble."

    – Drexel P., Texas

      

    "The instructions were clear and simple to follow with the included wrench."

    – Robert S., New York

      

    "A lot of thought went into the design, you will notice this as you assemble the hose reel."

    – Mike K. California

    Eley ten year warranty icon

    10-YEAR No-Leak, No-Break, No-Rust Warranty!


    We're so confident in the quality of our products that we back them with an unprecedented 10-YEAR No-Leak, No-Break, No-Rust guarantee. How many products can you buy today that will guarantee that they'll perform just as well 10 years from now? ELEY makes that promise, and you can be assured that they'll last a lot longer than just 10 years.


    Read full warranty policy.

    Eley ten year warranty icon

    10-YEAR No-Leak, No-Break, No-Rust Warranty!


    We're so confident in the quality of our products that we back them with an unprecedented 10-YEAR No-Leak, No-Break, No-Rust guarantee. How many products can you buy today that will guarantee that they'll perform just as well 10 years from now? ELEY makes that promise, and you can be assured that they'll last a lot longer than just 10 years.


    Read full warranty policy.

    Eley ten year warranty icon

    10-YEAR No-Leak, No-Break, No-Rust Warranty!


    We're so confident in the quality of our products that we back them with an unprecedented 10-YEAR No-Leak, No-Break, No-Rust guarantee. How many products can you buy today that will guarantee that they'll perform just as well 10 years from now? ELEY makes that promise, and you can be assured that they'll last a lot longer than just 10 years.


    Read full warranty policy.

    Is My Product Still Under Warranty?

     

    Eley Corporation's 10-Year Warranty guarantees our products "to be free from defect, malfunction or failure in material, or workmanship, under normal use and service." 

     

    However, it also "specifically excludes failure or damage due to freezing, accidents, UV rays, misuse or misapplication." 

     

    If you don't know if your purchase date was less than 10-years ago, please Contact Us.

     

    Is My Product Still Under Warranty?

     

    Eley Corporation's 10-Year Warranty guarantees our products "to be free from defect, malfunction or failure in material, or workmanship, under normal use and service." 

     

    However, it also "specifically excludes failure or damage due to freezing, accidents, UV rays, misuse or misapplication." 

     

    If you don't know if your purchase date was less than 10-years ago, please Contact Us.

     

    Is My Product Still Under Warranty?

     

    Eley Corporation's 10-Year Warranty guarantees our products "to be free from defect, malfunction or failure in material, or workmanship, under normal use and service." 

     

    However, it also "specifically excludes failure or damage due to freezing, accidents, UV rays, misuse or misapplication." 

     

    If you don't know if your purchase date was less than 10-years ago, please Contact Us.

     

    Our customer review program only allows for verified owners of ELEY products to submit a product review.  All new customers are sent a product review email approximately two weeks after their order ships.  As such, this website does not have a product review form.  If you're a new customer and it has been less than two weeks from your purchase, please wait a few more days and check your inbox for the product review form.

    If you purchased from us months or even years ago, unfortunately, we do not have a method for you to post a review to this website.  However, if you'd like to share your experience with us, you can submit your comments using our Contact Us Form. 

    Our customer review program only allows for verified owners of ELEY products to submit a product review.  All new customers are sent a product review email approximately two weeks after their order ships.  As such, this website does not have a product review form.  If you're a new customer and it has been less than two weeks from your purchase, please wait a few more days and check your inbox for the product review form.

    If you purchased from us months or even years ago, unfortunately, we do not have a method for you to post a review to this website.  However, if you'd like to share your experience with us, you can submit your comments using our Contact Us Form. 

    Our customer review program only allows for verified owners of ELEY products to submit a product review.  All new customers are sent a product review email approximately two weeks after their order ships.  As such, this website does not have a product review form.  If you're a new customer and it has been less than two weeks from your purchase, please wait a few more days and check your inbox for the product review form.

    If you purchased from us months or even years ago, unfortunately, we do not have a method for you to post a review to this website.  However, if you'd like to share your experience with us, you can submit your comments using our Contact Us Form.